Privacy Practice

‍NOTICE OF PRIVACY PRACTICES

Effective Date: June 1, 2025

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THIS NOTICE OF PRIVACY PRACTICES DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

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1. Our Commitment to Your Privacy Our practice is dedicated to maintaining the privacy of your protected health information (PHI) consistent with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. As part of our commitment to your privacy, we have established policies to ensure that your PHI is handled properly and in accordance with federal and state laws.
   

2. Uses and Disclosures of Protected Health Information Your PHI may be used and disclosed for treatment, payment, healthcare operations, and other purposes permitted or required by law. Not every use or disclosure will be listed; however, all of the ways we are permitted to use and disclose information will fall into one of the categories below:
   

• Treatment: We will use and disclose your PHI to provide, coordinate, or manage your healthcare and any related services. This includes coordination or management of your healthcare with a third party, consultations between healthcare providers, referrals to other providers for treatment, and participating in Health Information Exchanges (HIEs), as described in further detail below.
  

• Payment: Your PHI will be used, as needed, to obtain payment for the services we provide. This may include certain activities that your health insurance plan may undertake before it approves or pays for the healthcare services we recommend for you.
  

• Healthcare Operations: We may use or disclose your PHI in order to support the business activities of our practice. These activities include, but are not limited to, quality assessment, employee review, training, licensing, quality improvement, and conducting or arranging for other business activities.
  

• AI Processing and Technology: We may use artificial intelligence (AI) technologies to process your PHI for purposes of treatment, payment, and healthcare operations. This may include AI recording and transcription during scheduling and during your visits to create documentation of your care, perform medical coding and billing processes, analyze your health information, assist with clinical decision-making, identify patterns in your health data, and improve the quality and efficiency of your care. All AI processing of your PHI is subject to the same privacy protections, security measures, and compliance requirements as other uses and disclosures of your information described in this notice.
  

• Other Legal Purposes:  We may also need to disclose your PHI for other recognized legal purposes including, without limitation, providing help with public health and safety issues, doing research, responding to legal actions, and complying with the law.
  

3. Your Rights You have the following rights regarding the PHI we maintain about you:
   

• Right to Inspect and Copy: You have the right to inspect and copy PHI that may be used to make decisions about your care. This includes medical and billing records.
  

• Right to Amend: If you feel that the PHI we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for our practice.
  

• Right to an Accounting of Disclosures: You have the right to request an accounting of certain disclosures we have made of your PHI. This right applies to disclosures for purposes other than treatment, payment, or healthcare operations as described in this Notice of Privacy Practices.
  

• Right to Request Restrictions: You have the right to request a restriction or limitation on the PHI we use or disclose for treatment, payment, or healthcare operations. You also have the right to request a limit on the PHI we disclose about you to someone who is involved in your care or the payment for your care.
  

• Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at a certain phone number.  You may also opt out of appointment reminders and other communications by text message, email, or other electronic communication methods by following the instructions in the messages.
  

• Right to a Paper Copy of This Notice: You are entitled to receive a paper copy of our Notice of Privacy Practices. You may ask us to give you a copy of this notice at any time.
  

• Right to Be Notified of a Breach: You have the right to be notified in the event that we (or one of our Business Associates) discover a breach of unsecured PHI.
  

• Right to Opt Out of Participation in Health Information Exchange: You have the right to request that your information not be shared with an HIE.
  

• Right to Decline or Opt Out of Recording: You have the right to request that your visit and other oral communications not be recorded.
  

• Right to Opt Out of AI Processing: You have the right to request that your PHI not be processed using certain AI technologies. Please note that opting out of AI processing may impact how we deliver certain services.
  

4. Additional State Privacy Rights:  In addition to your rights under HIPAA, you may have additional rights under state law regarding your medical information.
   

5. Telehealth Specific Provisions For services provided via telehealth, we apply the same privacy practices as for in-person visits. Your PHI may be used or disclosed in accordance with federal and state laws applicable to telehealth services.
   

6. Complaints If you believe your privacy rights have been violated, please let us know by contacting privacy@joineasyhealth.com.  You may also  file a complaint with us or with the Secretary of the Department of Health and Human Services.
   

7. Contact Information For further information about the matters covered by this notice or to exercise your opt out rights, please contact our Privacy Officer at privacy@joineasyhealth.com.  
   

8. Changes to This Notice We reserve the right to change the terms of this notice and will inform you of any changes.

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ACKNOWLEDGEMENT

You hereby acknowledge receipt of this Notice of Privacy Practices:

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